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Canon Says That the 5D Mk III and 1D X Aren’t Up to Standard When Focusing with A Speedlite

Chris Gampat
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02/21/2013
2 Mins read
Chris Gampat The Phoblographer Product photos Canon 5D Mk III (2 of 10)ISO 200

Last Updated on 02/21/2013 by Chris Gampat

Chris Gampat The Phoblographer Product photos Canon 5D Mk III (2 of 10)ISO 200

Today, Canon issued a statement regarding the 5D Mk III and 1D X and focusing with speedlites. Apparently, they don’t focus as fast as older DSLRs would. After some evaluating, the company is now declaring that there is a problem that will be addressed with a firmware update.

The firmware is supposed to come later on this year, but what they’re not being clear about is which Speedlite the problems are occurring with.

More details after the jump.

Thank you for using Canon products.

Affected Products
EOS 5D Mark III Digital SLR Camera
EOS-1D X Digital SLR Camera

Details
Depending upon the shooting conditions, it may take slightly longer for the EOS 5D Mark III and EOS-1D X digital SLR cameras to acquire focus when using the Speedlite’s AF Assist Beam, compared with that of the EOS 5D Mark II and EOS-1D Mark IV digital SLR cameras using the Speedlite’s AF Assist Beam.

We are developing a solution to enhance the focusing feature for the EOS 5D Mark III and EOS-1D X and plan to release a firmware update based on following estimated schedule:

EOS 5D Mark III: (estimated) Late April, 2013
EOS-1D X: (estimated) Late May, 2013

Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your Canon EOS 5D Mark III Digital SLR Camera or your Canon EOS-1D X. Digital SLR Camera. By registering, we will be able to notify you via email about future service upgrades.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
For additional support options: www.usa.canon.com/support

 


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1D x 5d mk III canon firmware product advisory speedlites
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Chris Gampat is the Editor in Chief, Founder, and Publisher of the Phoblographer. He provides oversight to all of the daily tasks, including editorial, administrative, and advertising work. Chris's editorial work includes not only editing and scheduling articles but also writing them himself. He's the author of various product guides, educational pieces, product reviews, and interviews with photographers. He's fascinated by how photographers create, considering the fact that he's legally blind./ HIGHLIGHTS: Chris used to work in Men's lifestyle and tech. He's a veteran technology writer, editor, and reviewer with more than 15 years experience. He's also a Photographer that has had his share of bylines and viral projects like "Secret Order of the Slice." PAST BYLINES: Gear Patrol, PC Mag, Geek.com, Digital Photo Pro, Resource Magazine, Yahoo! News, Yahoo! Finance, IGN, PDN, and others. EXPERIENCE: Chris Gampat began working in tech and art journalism both in 2008. He started at PCMag, Magnum Photos, and Geek.com. He founded the Phoblographer in 2009 after working at places like PDN and Photography Bay. He left his day job as the Social Media Content Developer at B&H Photo in the early 2010s. Since then, he's evolved as a publisher using AI ethically, coming up with ethical ways to bring in affiliate income, and preaching the word of diversity in the photo industry. His background and work has spread to non-profits like American Photographic Arts where he's done work to get photographers various benefits. His skills are in SEO, app development, content planning, ethics management, photography, Wordpress, and other things. EDUCATION: Chris graduated Magna Cum Laude from Adelphi University with a degree in Communications in Journalism in 2009. Since then, he's learned and adapted to various things in the fields of social media, SEO, app development, e-commerce development, HTML, etc. FAVORITE SUBJECT TO PHOTOGRAPH: Chris enjoys creating conceptual work that makes people stare at his photos. But he doesn't get to do much of this because of the high demand of photography content. / BEST PHOTOGRAPHY TIP: Don't do it in post-production when you can do it in-camera.
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