Canon Reportedly Charges Customers for Repair of Flawed Lenses With Known Issues

Canon Lens Upgrade Path

Canon Lens Upgrade Path

Last week we found out the Canon 1D X and 1D C were having autofocusing issues in subfreezing temperatures. Now Canon Rumors has uncovered another set of internal documents that claim Canon is charging customers for repairs on lenses and camera bodies with known issues. The same source that tipped off Canon’s freezing camera problems alleges that the Japanese camera company is charging customers $250-$450 for these repairs out of warranty.

Canon Rumors received several documents that cover various Canon lenses and camera bodies. Supposedly there’s even a glut of documentation on the EOS-1D X mirrorbox alone. The most damning thing about this whole situation is Canon, allegedly, is not fully disclosing the design flaw to the customer and simply passing the bill to them.

While this all sounds really weird, it is also quite unnerving.

Via Canon Rumors

Everything You Really Need to Know About Canon’s Announcements at NAB 2012

NAB is right around the corner, and Canon has taken to introducing loads of new products for the videography industry. We previously saw a prototype 4K 1D camera, and it has now been formally announced. Coined as the 1D C (for cinema), the new DSLR seems to take the cake as the current king of HDSLR cameras. With a full frame sensor, 60p Full HD video recording, and 4K capabilities, this seems like a winner…if you have $15,000 to burn.

But wait, there’s more!

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