web analytics

Movie Files from the Canon 6D Need to Go Through an Editor or ImageBrowser EX Or Else They Won’t Work on YouTube

Chris Gampat The Phoblographer Canon 6D Hands on review first impressions (10 of 11)ISO 1600

Canon issued a product advisory about the 6D recently. Apparently, there is some sort of bug that doesn’t allow video files right from the camera to be uploaded to YouTube because the popular video sharing site doesn’t recognize the file format. Weird, huh?

The workaround: Edit the goddamn file to begin with because no one wants to see your unedited videos of kittens (yes we do) or to save the file via ImageBrowserEX and then upload it to YouTube. But for many, that still means that you need to use Canon’s software to begin with.

More details on the product advisory after the jump. Also be sure to check out our first impressions with the camera.

 

 

Phenomenon
We have identified a phenomenon which prevents movie files shot using Canon EOS 6D Digital SLR cameras from being played back on YouTube.

Affected Product
EOS 6D Digital SLR Camera

Support
While we continue to investigate this phenomenon, please follow the instructions outlined below to upload Canon EOS 6D movie files to YouTube. After our investigation is complete, we will make an update to this announcement.

1. Download the movie file(s) from the EOS 6D camera to your computer.
2. Start ImageBrowser EX, an application bundled with the EOS 6D.
3. After selecting the movie file(s) to be uploaded, select [Edit Movies] in the [Edit] tab from the menu bar of ImageBrowser EX.
4. “MovieEdit Task” will start. Save the movie using the [Save] menu on the screen.
5. Upload the saved movie to YouTube.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS 6D. By registering, we will be able to notify you via email when service updates are available.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
For additional support options: www.usa.canon.com/support

Please Support The Phoblographer

We love to bring you guys the latest and greatest news and gear related stuff. However, we can’t keep doing that unless we have your continued support. If you would like to purchase any of the items mentioned, please do so by clicking our links first and then purchasing the items as we then get a small portion of the sale to help run the website.

Also, please follow us on FacebookFlickr and Twitter.

Like what you read? Share

Follow us on

0 comments… add one

Leave a Comment