Eye-Fi Offers Explanation As to Why the Nikon D800/D800E Didn’t Work With Their Cards

by Chris Gampat on 11/21/2012

Nikon Rumors let the world know that the Eye-Fi X2 cards now work perfectly fine with the highly sought after D800 and D800E. If you want to use your cards with the camera, all you need to do is download the latest firmware update and apply it; then you should be all gravvy.

I shot an email over the Ziv Gillat of Eye-Fi and asked him what the issue was. His statement:

So by default, Direct mode broadcasts on channel 6. In the D800, due to noise that’s coming from the USB 3 interface, we needed to broadcast on channel 11.

And there you have it. You should be all ready to shoot and upload with no problems. Just remember that the RAW files should take forever to transmit because they are so large. For the rest of us though, this brings up an interesting question of how futureproof the cards are if the industry is moving to USB 3.0.

  • Ziv

    Chris, my guess is that now that we’re aware of the USB 3.0 issue, this won’t be an issue anymore, because we’ll just work around it, like we did in the D800/E

    Thx,

    Ziv.

    • http://fidoloves.com/ Jay Stebbins

      Hey Ziv,

      Just curious, I has sent a white paper on USB 3.0 noise interfering with wifi signals through customer support. Hopefully that helped the effort? Regardless, I am really glad to hear it is sorted out.

      this is the paper I sent over last month.
      http://www.usb.org/developers/whitepapers/327216.pdf

      Take Care,

      Jay Stebbins

      • Ziv Gillat

        Jay, you’re AWESOME. Thank you. One of our engineers told me about the Intel white paper, and we’ve been working on trying to fix this issue, for a few weeks. But it’s absolutely possible that Support passed your info to our engineering. We have a very tight integration between our outsourced support, with our internal support, with engineering.

        THANK YOU –

        Ziv.

        • http://fidoloves.com/ Jay Stebbins

          Ziv, that is awesome. Sometimes you wonder if making an unsolicited effort to help out is worth the while.

          I shoot a Nikon D800 and want/need the Eye-Fi to work in sending small jpegs to my iPad running Photosmith. I know you guys have been working on it since March, but sometimes it takes another set of eyes and a little luck.

          Hey, there wouldn’t happen to be a complimentary 16GB Pro X2 in trade for a good deed?

          Regardless, thank you for letting me know,

          Jay

      • Ziv Gillat

        Jay,

        I checked with the team. Yes, it WAS your paper that lead us to our solution. So I’d like to formally publicly thank you !!! You’re a rock star.

        Happy holidays –

        Ziv.

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